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Essential Workplace Skills

The 21st century workplace needs a skilled workforce that’s efficient, effective and adaptable, while workers need the skills required to perform successfully at work. Essential skills are the skills that people need to be successful for learning, work and life. These fundamental skills include communication, organizational, interpersonal, analytical, leadership, problemsolving, time management, and professionalism. Examine your best qualities and skills before entering a job interview, so your best skills stand out for a prospective employer.

Feeling a bit rusty? Check out the following handy tips and videos. 

Interviewing Skills

  • Struggling to decide on an outfit for your upcoming job interview? Sources say that up to 55% of another person's perception of you is based on how you look. What you wear to an interview creates an image or perception of the type of person you are, so choosing your attire is critical to presenting...

  • Most applicants are rejected at the application stage of recruitment so, if you have been invited to an interview, you have already impressed the employer. You can be confident but should still prepare thoroughly for the interview to give yourself the best chance. Remember: an interview is a two-...

  • Communication skills are important to everyone – they are how we give and receive information and convey our ideas and opinions with those around us. Long before humans developed language skills, we found ways to communicate with one another. Even in the absence of recognizable words, we were...

  • You should always be prepared to ASK questions at an interview. It's not uncommon for a jobseeker to not be hired because he/she didn't ask any questions during the interview.  While having specific questions on the company and departmental goals will signal to employers that you've done your...

  • Here are a few simple do’s and don’ts to make sure your interview goes well: Do Sell yourself. Each question is an opportunity to convince the interviewer that your skills and experience make you a good match for the job Study the job description and prepare to talk about how your skills match up...

Resumes and Cover Letters

  • Resumes are important, but you want to keep them simple in order for them to be effective. There are a lot of resources for resume writing out there, but utilizing the following format will ensure that you get consistent results in terms of employer responses: 1. At the top center of your resume...

  • Cover letters are time-consuming and often unnecessary unless specifically required by the job application, or if you are applying to mid-level or higher corporate position. In order to maximize your efficiency applying for jobs, you should only write a cover letter if the position requires it. ...

Employer Expectations

  • Dependability and reliability mean that you demonstrate responsible behaviors at work. It is very important that your employer knows that you have these competencies. Fulfilling obligations Behave consistently and predictably Fulfill obligations reliably, responsibly, and dependably Diligently...

  • Initiative means showing a willingness to work, and going above and beyond the basic requirements of your job. Persisting Pursue work with energy, drive, and a strong accomplishment orientation Persist and expend extra effort to accomplish tasks even when conditions are difficult or deadlines are...

  • Adaptability. The ability to change (or be changed) to fit changed circumstances. Otherwise known as the key to success at work! Being adaptable is a timelessly important skill, yet its importance is not often emphasized. Things are always changing at work – the economy is up and down, new...

  • Respect Goes A Long Way Demonstrating personal and professional respect is a fundamental expectation for any workplace. Although some of this belongs in the "everything you learned in kindergarten" basics, it's important that we all understand the value and potential impact of workplace courtesy...

  • The ability to communicate within an organization depends heavily upon people's interpersonal skills. These are the tools people use to interact and communicate with individuals in an organizational environment. There are seven main areas of interpersonal communication: Verbal communication Non-...

  • “You can be very busy without being effective. What’s important is to learn how to do what matters most.” Hyrum W Smith,Chairman and CEO, Franklin Que Time management skills will increase your productivity and lessen stress because you will gain a feeling of control. Hopefully you will experience...

Job Search Tips

  • It can be difficult to know where to start if you don't know what your skills and interests are. Figuring that out is a good place to start.  The ISEEK Skills Assessment can help you figure out what jobs you might like based on what you like to do.  Other assessments include: Sigi3 – This tool can...

  • Decide on a pay range that you feel comfortable with – can you survive on minimum wage, or do you need to make more? We all want to make as much as we can, but what makes sense at this point in your life? Do you have previous experience that might get you more pay, or is this your first, official...

  • Social media can be a powerful and useful job search tool. Both Linkedin and Twitter are major resources for job searching. The following tips will help you utilize both social media sites to find employment: Linkedin Linkedin is a professional social network site. It is used to make connections...

  • Basics are important. Think about practical things that you need for a job. Not only do you need the skills that the employer seeks, but you also need things like transportation to work. Do you have a car, or is there a bus route  to the locations where you want to work? Do you have bus fare for...

  • The following tips can help make your job search more effective and efficient 1. Save all relevant jobs you locate in a search if you can’t apply to them immediately Jobs search sites like Indeed, Snagajob, and Simplyhired provide options to save any jobs you are interested and store them to your...

  • Did you know that approximately 80% of jobs today are NOT advertised? “It’s not what you know, it’s who you know.” This common expression is the basis for understanding the importance of networking as a strategy for career development and exploration. Everyone has a network, even if you don’t...

  • Filling out job applications are a huge part of finding a job. Whether you are completing a paper application or submitting one online, there are a few tips that can help you stand out as an applicant:  More and more job applications are completed online. Here are some tips for nailing the online...